Frequently Asked Questions (FAQ)
1. What is the MINIMUM time I can hire the generator for?
2. What is the MAXIMUM time I can hire the generator for?
3. Does the generator come with a Plug or distribution board?
4. Is the Generator on a Trailer?
5. Do I need to pay a Deposit?
6. How far will you deliver and collect the generator from?
7. Are the generators insured by Power on Wheels or Me?
8. Where is Power on Wheels Based?
9. Is the Generator ready to run straight away?
10. What Documents do I need to hire the generator?
1. What is the MINIMUM time I can hire the generator for?
Generator rentals have a minimum of 2 days hire.
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2. What is the MAXIMUM time I can hire the generator for?
There is no maximum time that you can rent our generators for. Payment arrangements for longer term rentals will be discussed on a case by case basis.
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3. Does the generator come with a Plug or distribution board?
Up to 6kVA, the generators have plugs which you simply plug an extension cord into. The larger generators have different configurations and connection points. If you have a specific connection requirement please enquire with us to ensure that the generator you want to hire is configured correctly.
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4. Is the Generator on a Trailer?
From 15kVA upwards the generators are on trailers. The larger generators are on double axel trailers with independent braking system. All trailers are maintained to a high standard and are fully licensed. The smaller generators do not come on trailers as they are too small, they do however have wheels. You will need to bring a pickup in order to transport the smaller units. They are too large and heavy for a regular vehicle.
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5. Do I need to pay a Deposit?
You are required to pay a deposit on every unit hired. This deposit is to cover the generator for any damage caused whilst in your possession. If the deposit does not cover the damage, you will be liable for any additional payment.
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6. How far will you deliver and collect the generator from?
Power on Wheels will deliver the generator within a 70km radius of our offices. (Johannesburg / Pretoria) Delivery will be charged as per the rate indicated on the quotation you receive. No unit smaller than 15kVA will be delivered, these units are on a strict pickup / drop off basis.
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7. Are the generators insured by Power on Wheels or Me?
Generators from 15kVA upwards are insured by Power on Wheels. The generators smaller than 15kVA are not insured by Power on Wheels and it is up to the client to cover the insurance. Should the generator be lost / stolen / damaged when in the clients possession, it will be for the clients account to have the generator restored to its original condition.
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8. Where is Power on Wheels Based?
Power on Wheels is based in Johannesburg, South Africa. Hence generator rentals outside of South Africa cannot be considered. If you require a generator rental outside of Gauteng you would be required to pick up and return the generator to our Johannesburg offices.
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9. Is the Generator ready to run straight away?
All generators* come 100% ready to run. All generators come with a full tank of fuel. If the unit is not returned with a full tank of fuel, it will be deducted from the initial deposit.
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10. What Documents do I need to hire the generator?
If you are renting the generator in your personal capacity, we require a copy of your ID document, or if it is on behalf of a company, we will need your company registration document. A contract containing all your details will be drawn up and signed by both yourself and Power on Wheels.
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